Mission Statement, Vision & Values Applaud’s focus is centred around providing its customers with an all encompassing partnership which, at one end of the spectrum, provides the requisite expertise to design, prove and implement tailored technology solutions which will meet their imminent and future business requirements. At the other end we provide enterprise classed support services which embrace the proven benefits of ITIL, this not only provides a modular and adaptable Service & Support model but it ensures a very real end-to-end solution delivery model effectuated by two core divisions Applaud’s Professional Services and Applaud’s Managed Services. The combination of the above is a strong value proposition because you the customer do not have to manage multiple relationships in order to ensure that your infrastructure is built, deployed and managed because such is guaranteed.